New research shows HR trusts only 35% of managers to handle difficult conversations alone, and why avoidance, burnout, and ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

Difficult conversations are a human inevitability. Here’s how emotionally secure people turn them to their advantage.

People who make every conversation about themselves use phrases like 'wait' and 'back to what I was saying' when they interrupt their friends.

Difficult conversations are not complicated by the topic itself, but by how the emotions surrounding it are handled. People with high emotional intelligence understand that communicating well does not ...

Tom Roberts, MD, an internal medicine resident at Boston-based Massachusetts General Hospital, claims medical school did not adequately prepare him to converse with patients during difficult times — ...

Difficult conversations are difficult for a reason, and when you’re anxious or stressed-out, it’s easy to say the wrong thing. And it doesn’t matter how prepared you are. Your best laid plans will go ...

One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

In the heat of a difficult conversation, it's easy to react defensively or say things you might regret. However, emotionally mature people approach these situations with a mindset of curiosity, ...