Technology of all forms has experienced increasingly rapid acceleration, with operations-related tech among the most impactful. With evolution taking place at such dizzying speeds, leaders like Rahul ...

CARY, N.C.--(BUSINESS WIRE)--MercuryGate® International, Inc., (MercuryGate) the largest global transportation and logistics management software provider, today revealed how the company’s ongoing ...

ATLANTA--(BUSINESS WIRE)--Cognosos – a leading provider of real-time asset location solutions – today announced the appointment of Greg Carter as the company's Vice President of Customer Success. With ...

ATLANTA, Dec. 16, 2014 /PRNewswire/-- Lancope, Inc., a leader in network visibility and security intelligence, has unveiled a newly enhanced, world-class customer success organization to help ...

However, like other fractional roles, hiring a fractional customer success leader can bring scale, and expertise to help build your future full-time team. For early companies, fractional customer ...

Success isn’t like beauty—it shouldn’t be measured solely in the eye of the beholder. Success should be successful in measurable results, specifically in mutually beneficial results that find both ...

In my January 10 piece, If SaaS companies are serious about customer success, they better learn from Coupa's community intelligence approach, I issued a call for other winning examples. I some very ...

The ability to communicate, sell, realize and expand the value your offering delivers to prospects and clients has become the basis of differentiation and competitive advantage in B2B. Why? Selling ...

SAN FRANCISCO, CALIFORNIA, USA, October 18, 2023 /EINPresswire.com/ -- Gainsight, the world’s leading Customer Success platform, today announced the results of a ...

What comes first: Sales or Customer Success? Many growing startups pressure themselves to start selling as soon as there’s a viable product to sell. “Set up Customer Success functions” goes on the ...