As artificial intelligence (AI) systems have gained steam in 2023, so have business efforts to implement them into their day-to-day operations. Many companies are feeling pressure to adapt, as the ...
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Salesforce vs. NetSuite: Which CRM is right for your business?
Salesforce and NetSuite are among the best CRMs in 2025. We compared their pricing, features and more to help you determine ...
Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...
CHICAGO, March 17, 2025 /PRNewswire/ -- West Monroe, a global business and technology consulting firm, today announced it has joined the ServiceNow Consulting and Implementation Partner Program to ...
OVERLAND PARK, Kan.--(BUSINESS WIRE)--Black & Veatch’s Management Consulting business announced today that two client projects in Maryland and Canada were awarded coveted 2020 CS Week recognition, ...
Small-business owners can maintain their customer bases and increase sales by creating proactive customer service plans to keep buyers happy. Just because you're not receiving complaints or returns ...
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