Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

When a corporate crisis strikes, executives need a strategy for discussing the matter with employees, customers, and the public. But unless information about a crisis is shared in a careful, planned, ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. This article is more than 2 years old. WASHINGTON, DC - DECEMBER 05: ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

In today’s digital world, founders must lead crisis communication with speed, empathy and transparency — silence or delegation can irreparably damage trust. Crisis isn’t just a PR issue; it’s a ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

When law firms or legal departments face crises, whether that be a data breach exposing client information, allegations of professional misconduct, a high-profile case gone awry or something truly ...

When a PR crisis happens to you, you'll want all your primary players on both sides of the divide between legal and comms to ...

In an ideal world, a crisis would make an appointment. It would announce its imminent arrival several weeks in advance, giving organizations plenty of time to understand its potential impact and ...

Lis Anderson is founder and director at PR consultancy AMBITIOUS. An experienced agency MD with 25 years in the communications industry. It’s an understatement to say that communication is important ...

In today’s fast-paced world, which is further fueled by social media, news and information seem to always be in excess. This can be both a blessing and a curse for organizations: on the one hand, it’s ...