A lot of people decided to start home improvement projects during the pandemic. However, supply chain problems, the labor shortage and companies taking on too many projects have led to a surge of ...

Today, commercial trades are under increasing pressure to deliver the kind of transparency and responsiveness that customers have come to expect from residential contractors. When I started working in ...

Action 9′s Todd Ulrich investigated complaints against a major home improvement chain after customers claimed its contractor wrecked their renovation projects. “Here we are six months later, our ...

A recent survey done by Clear Seas Research, the research unit of BNP Media, found that the most important factor to homeowners when deciding whether or not to purchase HVAC equipment, is contractor ...

Homeowners consider a variety of factors — pricing, equipment brands, the contractor’s reputation, and more — when making HVAC equipment purchase decisions. But which factors do they typically ...

State and local officials met Thursday afternoon at the Gulf Breeze campus of Pensacola State College to discuss streamlining the process of taking complaints against contractors. State Sen. Doug ...

Your home's roof is a foundational aspect of its protection. It provides defense against the elements, and it contributes to overall energy efficiency. So, the decision to hire a roofing contractor ...