Add Yahoo as a preferred source to see more of our stories on Google. A Chaturbate content moderator has sued the porn site, alleging he's suffered "psychological trauma." The lawsuit said Chaturbate ...

A new lawsuit is shedding light on an unpleasant and often overlooked reality of many high-profile Silicon Valley businesses. The action can hardly come as a surprise. Social media companies rely on ...

Kenyan moderators who reviewed content for ChatGPT say they had to read pages of disturbing text. A former Sama employee told The Guardian that he often read up to 700 text passages every day. The ...

In the circus of shitty jobs that tech companies have created in a few short decades—from Uber drivers to Mechanical “Turkers”—the content moderators are the most damned: They’re the sin-eaters, the ...

Facebook has agreed to pay current and former content moderators at least $1,000 each as part of a $52 million settlement, The Verge reports. The 11,250 moderators, who are based in the US, will ...

The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...

The need to review potentially harmful digital content in real time is greater than ever. Here’s why India’s legions of content moderators are ready for the task. Sabrina Ahmad is a recent MSc ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Content moderators in Kenya are raising alarms over harsh working conditions following the mysterious death of their colleague, Ladi Anzaki Olubunmi, a TikTok content moderator employed by ...