Understanding and anticipating customer needs is more crucial today than ever. Predictive analytics has emerged as a game-changer in the quest for exceptional customer experiences (CX), enabling ...

LONDON, ENGLAND - MAY 10: A shopper carries bags through the Oxford Street financial district on May 10, 2024 in London, England. The Office for National Statistics (ONS) revealed that the UK's gross ...

Key data and analytics trends in 2026 include decision intelligence, real-time analytics, semantic layers, platform ...

As customer expectations continue to rise and the traditional reactive models of customer service are increasingly proving to be inadequate, the quest for excellence in customer support today has led ...

As digital commerce continues to evolve, consumer behavior is becoming increasingly driven by data, price transparency, and ...

The future of data analytics is not some distant, abstract idea; it is now here, manifested in the decisions we make, the tools we create, and the systems we design. For those of us who have spent ...

Mordor Intelligence has published a new report on the AI Video Analytics Market, offering a comprehensive analysis of trends, ...

Staying ahead of emerging trends and consumer expectations is key to making your brand stand out and stay relevant, and artificial intelligence (AI) is transforming the landscape of marketing and ...

Gain insights into behavioral analytics—understand its impact on e-commerce, gaming, and security, and explore its challenges ...

C-store shoppers say they want better-for-you beverages—but not always. Acosta Group Shopper Insights reveal situational demand: 63% seek healthier options occasionally, yet taste, portability, and ...

Consumer Edge, a provider of consumer alternative data intelligence, announced its acquisition of Earnest Analytics, a transaction and healthcare data platform. The deal brings together two ...