Over the past 13 years of career coaching mid- to high-level professional women, I've heard about virtually every type of conflict that exists in the workplace, as well as heartbreaking stories from ...

“Conflict can and should be handled constructively; when it is, relationships benefit. Conflict avoidance is not the hallmark of a good relationship. On the contrary, it is a symptom of serious ...

At the office, we all know that sometimes when there is conflict, tensions can run high. However, with a little knowledge and training, we can all learn to avoid conflict completely, and work toward ...

You're a customer service expert, a dazzling, on-the-spot numbers cruncher and master problem solver. You don't want to boast, but you're also known for your project management, logic, reasoning and ...