Robotic process automation (RPA) tools can handle sensitive enterprise data. This may involve copying and pasting account numbers and amounts from invoices to payment systems. As a result, a bot has ...

When we talk about process automation, we are talking about industries that cannot, or will rarely ever, turn their factories off. In industries such as oil and gas, pulp and paper or pharmaceuticals, ...

Executive Conversations is a HousingWire web series that profiles powerful people in the financial industry, highlighting the operations and the people that make this sector tick. In the latest ...

When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

Seeking efficiencies and streamlining operations, businesses have been turning to AI-based automation. As they pursue this, they need a way to look beyond their assumed processes to improve their ...

Microsoft has announced a new AI-powered feature called "Computer Use" for its Copilot Studio platform that allows agents to directly interact with websites and desktop applications using simulated ...

But not every business process is a good fit for automation, so it's incumbent upon companies to determine which processes are best suited to automation and which ones are best handled by humans. How ...

Every time Benjamin publishes a story, you’ll get an alert straight to your inbox! Enter your email By clicking “Sign up”, you agree to receive emails from ...

Owing to the rapid external changes in the corporate world because of the pandemic, businesses have been pushed into the remote work model whether they liked it or not. But thanks to the advantages of ...