Attorneys in firms can no longer wait for the conveyor belt to bring new client work to them. Economic and cultural changes during the last half-dozen years have caused firms to reassess their ...
You probably feel like you have a good handle on how your clients feel about your business. Would you be willing to bet money on your intuition? If you’re not eliciting client feedback via ...
The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Sumit Aneja Customers now ...
That's the message Vince Lamb, vice president of managed services at Technology Integration Group, a $282 million solution provider based in San Diego, delivered to solution providers attending the ...
Concept image for illustration of Key Customer Assessment Indicator or KPI. The CEO took the stage as the first PowerPoint slide appeared on the giant screen. "I am happy to announce we just received ...
LOS ANGELES--(BUSINESS WIRE)--A new customer satisfaction survey has named Korn Ferry (NYSE:KFY) as the top overall Employee Engagement Service Provider. HRO Today’s “Baker’s Dozen” Customer ...
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