Currently, patient engagement is a stable concept, shaped and valued. We really see that a single office visit, clinical decision or transaction isn’t enough to engage patients for a long time.

AI-enabled enrichment is transforming CRM by automating tasks and personalizing interactions. By analyzing customer data, AI enables CRM systems to deliver more targeted and relevant communications, ...

Integrating CRM platforms with artificial intelligence (AI) can significantly reduce labor costs by automating repetitive tasks like data entry, lead qualification, and customer segmentation. By ...

ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NOW) (NYSE: NOW), ...