There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Think twice before clicking that email from Amazon. The company has sent out emails to hundreds of millions of customers warning about phishing scams that are tricking people into giving up their ...

Amazon has warned that scammers are monitoring customer complaints in social media posts and comments. Crooks then reach out to you. AARP is seeing an uptick in complaints from consumers who have been ...

Just when you thought you knew how to avoid online scams, fraudsters have gotten trickier—and more convincing. Many of them have started to send emails impersonating popular retailers. The most common ...

Amazon is alerting customers to a rising impersonation scam that could compromise sensitive personal data. The e-commerce giant is warning about the issue, in which a scammer pretends to be a company ...

You can get just about anything on Amazon these days and sometimes you might have to return something you’ve ordered for a refund. Our news partners at FOX23 talked with the Better Business Bureau ...