Algorithms aren’t acting maliciously. They’re doing what they were built to do. That’s why algorithmic bias in marketing is an ownership issue and a leadership concern.

Irina Raicu is the director of the Internet Ethics program (@IEthics) at the Markkula Center for Applied Ethics. Views are her own. The following is a lightly edited version of comments made as part ...

YouTube hosts millions of videos related to health care. The Health Information National Trends Survey reports that 75% of Americans go to the internet first when looking for information about health ...

In August 2022 the Department of Health and Human Services (HHS) issued a notice of proposed rulemaking prohibiting covered entities, which include health care providers and health plans, from ...

According to data from Duke University Reporters' Lab, there are 443 platforms actively engaged in fact-checking worldwide (Duke Reporters' Lab, 2025). These organizations play an important role in ...

Part 2, Digital Inequality Series: Under what conditions can artificial intelligence benefit all of society vs. just a few people? Kalinda Ukanwa, a quantitative marketing scholar at the University of ...

True or false? Humans are fallible and biased while computers are logical and impartial. For years, data scientists held a belief in that statement, and algorithms were written with confidence that ...